🔍 Behind the Prompt: Designing for Opal – The UX Pattern Framework
/// After reading 20+ GenAI UX patterns, examples and implementation tactics, I found the breakdown refreshingly practical—something many of us can learn from. To make the ideas easier to apply in context, I restructured the framework around how we think
The smart system in the airport
✈️ Traveling back from my hometown, I came across something quietly impressive at Taoyuan International Airport — a live monitoring system displayed just outside the restrooms.The screen showed real-time stall availability — not just for that location, but also for
A Humble Learning from Our Recent UI Change
// What we changed, what we heard, and how we adjusted—with empathy. Recently, we introduced a new search interaction in our platform. It was a small visual change—but one that led to a big user reaction. We thought we were solving
Riding AI #3 Leverage AI to Generate Relevant Dummy Data
// Not long ago, I tried using AI to populate dummy data for my design. It not only helps me focus on the design but also enhances technical discussions with engineers. Real, context-specific content is helpful for collecting user feedback,
Riding AI #2 Journey Mapping with Deep Research
// Recently, I leveraged deep research to kickstart our journey mapping. This process typically involves interviewing users, collecting data, and analyzing patterns. A major challenge for designers is the lack of research resources. Beyond that, recruiting participants often takes time. Google's
Riding AI #1 AI Curious (My Gadgets)
// Stay relevant. Why I want to start documenting some of my AI toolkits or explorations? It goes back to the question from my designer peers - "Will AI replace our jobs?" With the rapid development of AI, honestly, I
Design Hackathon
// I remember the look the design team gave me when I first announced the Design Hackathon last year. Everyone was confused, what is a Design Hackathon? Indeed, this may be unique to us. When I was appointed to lead the design
Our design principles for AI design
Following the launch of Opal, our AI technology last year, we finalized and documented our design guiding principles to ensure a consistent and thoughtful experience for our users across our products. As we know, with the rapid growth of AI
Will AI replace our jobs?
//Posted on Medium as well. Since the exponential growth of AI, particularly in 2023 with the emergence of ChatGPT-3, it has presented incontrovertible evidence that AI is capable of performing many tasks better than humans. Consequently, the question “Will AI replace
Protecting Kids in the Age of AI
// "Hey Google, my son asked, 'How old was the oldest cat?'" This has become the norm in our everyday life. Instead of searching online, my kids prefer to inquire with our Google Home devices. "Cedric, you need to learn how to