The smart system in the airport
✈️ Traveling back from my hometown, I came across something quietly impressive at Taoyuan International Airport — a live monitoring system displayed just outside the restrooms.The screen showed real-time stall availability — not just for that location, but also for
A Humble Learning from Our Recent UI Change
// What we changed, what we heard, and how we adjusted—with empathy. Recently, we introduced a new search interaction in our platform. It was a small visual change—but one that led to a big user reaction. We thought we were solving
Design Hackathon
// I remember the look the design team gave me when I first announced the Design Hackathon last year. Everyone was confused, what is a Design Hackathon? Indeed, this may be unique to us. When I was appointed to lead the design
Our design principles for AI design
Following the launch of Opal, our AI technology last year, we finalized and documented our design guiding principles to ensure a consistent and thoughtful experience for our users across our products. As we know, with the rapid growth of AI
Will AI replace our jobs?
//Posted on Medium as well. Since the exponential growth of AI, particularly in 2023 with the emergence of ChatGPT-3, it has presented incontrovertible evidence that AI is capable of performing many tasks better than humans. Consequently, the question “Will AI replace
Protecting Kids in the Age of AI
// "Hey Google, my son asked, 'How old was the oldest cat?'" This has become the norm in our everyday life. Instead of searching online, my kids prefer to inquire with our Google Home devices. "Cedric, you need to learn how to
What makes a great designer?
#birthday-reflection // What makes a great (product) designer? If you ask AI, here's what you might get: A great designer is someone who creates innovative solutions to meet the needs of users. They possess creativity, empathy, and excellent collaboration and communication skills.